Refund policy

At Beautybylyndsey, your satisfaction matters to us. Please read our returns and refunds policy below:

1. Wrong Purchases

We do not accept returns or provide refunds for items purchased in error. Please check product details carefully before ordering.

2. Damaged Products

  • Report damage within 3 days of receiving your order.
  • Provide clear photos of the product and packaging.
  • Contact us at support@beautybylyndsey.store with your order number and proof.
  • If approved, we will arrange a replacement or refund (if stock is unavailable).

3. Incorrect Address

  • Customers are responsible for providing the correct address.
  • If an order is returned due to an incorrect address, reshipping fees apply.
  • Refunds are not provided for undeliverable orders caused by incorrect details.

4. Returns Process

  • Contact us within 3 days for authorization before sending anything back.
  • Items must be unused, in original packaging, and returned as instructed.
  • Unauthorized returns will not be accepted.

5. Refunds

  • Processed within 7 days once a return is received or damage confirmed.
  • Issued to your original payment method (timeframes may vary by provider).

6. Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Opened or used beauty products
  • Final sale items

7. Contact Us

If you have any questions: