Shipping Policy

Shipping Policy 

At Beauty By Lyndsey, we’re committed to providing reliable, transparent, and efficient shipping for all orders. We use Royal Mail Business services for deliveries within the UK and internationally, ensuring your items arrive safely and securely.

Below you’ll find full details on our shipping methods, delivery times, and important information to help you shop with confidence.

General Shipping Information:

  • Estimated delivery times are shown at checkout and may vary.
  • Free standard delivery may be available on orders over a qualifying value (as stated on our website).
  • Once your order has been dispatched, delivery is handled by the courier — however, our team is always here to help should any issues arise.

1. Shipping Within the United Kingdom : 

Shipping Carrier :

All UK orders are shipped via Royal Mail Business.

Shipping Rates :

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

Delivery Time : 

UK orders typically arrive within 2–5 business days from dispatch. Delivery times may vary during busy periods.

Tracking : 

Once dispatched, you’ll receive a confirmation email (or SMS where applicable) with tracking details.

2. International Shipping :

Shipping  Carrier : 

International orders are shipped via Royal Mail Business International services.

Shipping Rates : 

Rates are calculated at checkout based on destination, size, and weight.

Estimated Delivery Times: 

  • Europe: 5–10 business days
  • North America: 7–14 business days
  • Asia & Oceania: 7–15 business days
  • Africa & South America: 10–20 business days

Please note these are estimates and may vary due to customs processing or local postal services.

Customs & Duties :

International orders may be subject to customs duties, taxes, or fees set by the destination country. These charges are the customer’s responsibility and are not included in shipping costs.

3. Incorrect Address Information :

Please ensure all delivery details are correct at checkout.

Please ensure all delivery details are correct at checkout.

To help prevent delivery issues, delays, lost parcels, and fraudulent orders, Beauty by Lyndsey may contact first-time customers via email or WhatsApp to verify their shipping address before dispatch.

Orders may be held until the shipping address has been successfully confirmed.

If an order is returned due to an incorrect, incomplete, or unverified address, additional shipping charges may apply. Refunds are not issued for orders that are undeliverable due to customer-provided address errors.

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

4. Delayed or Lost Shipments : 

While delays are rare, they can occasionally occur.

  • Delayed Orders: Please contact us at support@beautybylyndsey.store, and we’ll assist with tracking your order.
  • Lost Orders: If a shipment is confirmed lost by Royal Mail, we’ll work with the courier to resolve the issue and advise you on the next steps, including refunds or replacements where applicable

5. Undeliverable Packages : 

If a package is returned to us as undeliverable (e.g. unclaimed or incorrect address), we’ll contact you to arrange redelivery. Additional shipping charges may apply.

If you have any questions about this Shipping Policy, please contact us:

6. Contact Us 

Thank you for choosing Beauty By Lyndsey. We truly appreciate your trust and are dedicated to ensuring that your order arrives safely and on time.