FAQs
Frequently Asked Questions
Orders & Shipping :
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location. Tracking details will be provided once your order has been dispatched.
Do you ship internationally ? :
Yes, we offer both UK and international shipping. Available shipping options and costs are displayed at checkout.
How can I track my order?Once your order has been shipped, you’ll receive a confirmation email with tracking information.
Products :
Are your products authentic ? :
Yes. All products sold by Beauty By Lyndsey are carefully sourced to ensure authenticity, quality, and reliability.
Are your products suitable for all skin types? :
Many of our products are designed to suit a range of skin types. Please refer to individual product descriptions and ingredient lists for specific guidance.
Wholesale :
Do you offer wholesale?
Yes, Beauty By Lyndsey offers wholesale opportunities for businesses interested in stocking our products.
How can I apply for a wholesale account ?
To enquire about wholesale pricing and requirements, please contact us through our Contact page with details about your business.
Is there a minimum order quantity for wholesale ?
Minimum order quantities may apply for wholesale purchases. Please contact us for current requirements.
Returns & Support :
What is your returns policy?
If you are not completely satisfied with your purchase, please contact us within the timeframe outlined in our returns policy. Items must be unused and in original condition.
What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 48hours of receiving your order so that we can resolve the issue promptly.
How can I contact customer support?
You can reach us at support@beautybylyndsey.store or via our Contact page. We aim to respond within 24–48 hours.
General
Where is Beauty By Lyndsey based?
Beauty By Lyndsey is a UK-based online beauty and accessories store.
Do you sell to both individuals and businesses?
Yes. We serve both individual customers and businesses through our retail and wholesale offerings.
Do you have social media?
Yes, you can follow Beauty By Lyndsey on social media for updates, new arrivals, and beauty inspiration.